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We are always on hand to assist you

Exact software is critical to your operations at all times, not just during office hours. We have you covered day and night.

Our Support portals are the starting point for all your questions

Our online support portals are available 24 hours a day. FAQs, extensive instruction videos and user guides are all available here. Want to brush up on your knowledge? Our wide range of training and e-learning courses are available in the portal, too.

Exact Online

Along with documentation, the customer portal for Exact Online customers provides access to the support community. The knowledge and experience of thousands of customers are at your disposal. Share your suggestions on how to keep improving Exact Online, or vote on ideas submitted by others.

Exact Globe & Synergy

We offer various levels of support – from Business to Premium Plus – for Exact Globe and Synergy customers. Whatever type of support you choose, all customers have access to the customer portal, which offers insight into invoices & licences, extensive product information and the latest product updates.

Support blog

Has the VAT rate changed? Has a new service pack been released? Is year-end processing required? We always publish an article on our support blog to highlight any important changes to our products, ensuring you're always up to date on developments.

Contact

Our customer portals provide 24/7 assistance. In addition, our support specialists are on hand to help you resolve any complex issues. They will always find a solution thanks to their extensive product and market knowledge.

 

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