Cookie policy

Effective date: 06-03-2023

This Exact Cookie Policy (“Policy”) outlines the policy, practices and types of cookies that Exact Group B.V., and her subsidiaries and affiliates (‘Exact”, “we,” “us,” or “our”) may use to improve your experience when visiting our Websites. For the purpose of this Policy, capitalized terms used but not defined in this Policy have the meaning given in our Privacy Policy.

When you visit our websites, domains and/or products (“Websites”) we use cookies, as well as other technologies such as pixels, web beacons, and other identifiers (collectively referred to as "cookies") to improve your browsing experience and to analyze website usage. In this Policy you can read which information is collected and what it is used for. In addition, we provide an explanation of what you can do if you want to change your cookie preferences.

What are cookies?

Cookies are pieces of data, normally stored in text files that Websites place on your device to store information. Cookies allow websites remember information about your visit, such as:

  • Login name or settings.
  • Your preferences so you only have to enter them once.
  • Tracking surfing behavior to optimize the Websites for visitors.
  • Tailoring content and advertisements to your area of ​​interest.

This information can make your next visit more convenient, because the Website is more useful to you, and will improve your overall experience on the website.

Types of cookies

Our Websites may use the following types of cookies:

  • Strictly necessary cookies: These cookies are essential for the website to function properly and cannot be turned off. They are usually set in response to your actions on the site, such as filling in forms or setting your cookie preferences.
  • Analytical/performance cookies: These cookies allow us to recognize and count the number of visitors to our website and to see how visitors move around the site. This helps us improve the way the Website works, for example, by ensuring that users find what they are looking for easily.
  • Functional cookies: These cookies allow the Website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personalized features.
  • Targeting/advertising cookies: These cookies help our Website to deliver advertisements that are more relevant to you as user. Advertisers will place these cookies on our Website with our permission. The information the cookies gather on you can be shared with other advertisers to measure the performance of their advertisements. Additionally, another purpose of targeting and advertising cookies is to build user profiles from visitors to the Website to gather statistics on the performance of the advertisements. These cookies may be third-party, persistent cookies. This means that the cookies may follow the user as they visit other websites.

Which cookies are used by Exact

To improve your Websites visit/ experience, Exact uses the above-mentioned types of cookies. Please find below a comprehensive overview including an explanation for each cookie.

Managing cookies

When visiting our Websites for the first time, you are informed about the use of cookies through our cookie banner. You can consent to the use of cookies by clicking the ‘Accept All & Close’ button. You may choose to disable cookies, however, our Websites may, as a result, not operate in the best possible and most efficient way, affecting your experience on our Websites.

Our websites use cookies that are strictly necessary to provide the required service and functionalities, or which are used to communicate with the user. These cookies can be used without providing prior information or requesting prior consent from the Websites user.

You can manage cookies on our website through the Manage cookie Preferences button, which appears when you first visit the site. You can also adjust your browser settings to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without these cookies.

Strictly necessary cookies

Cookie Description Website Type
qualified-traffic-check Strictly necessary cookies
exact-country Is used to save your language preferences on the Exact website Strictly necessary cookies
_utme Is used by Google Analytics Strictly necessary cookies
_sfid_563b Is used by Salesforce Strictly necessary cookies
_lfa Is used by chatbot to distinguish users and save their chat history Strictly necessary cookies
_evga_a727 Is used for personalization on the website Strictly necessary cookies
_clsk Is used to determine what visitors are human and what visitors are robots Strictly necessary cookies
_clck Is used to determine what visitors are human and what visitors are robots Strictly necessary cookies

Analytical cookies

Cookie Description Website Type
_gcl_au, _ga, _gas, _ga_0SWYGNDPGG, _gid, pdp-visits, qualified-traffic-check Google Marketing Platform: Client-side and Server-side ID's of visitors, web surfing behaviour for personalising content and reporting
_fb.1.1630415194414.533155642, _li_id.02e5, _li_ses.02e5 Social media channel tracking for campaign personalisation and reporting Analytical
_gaexp Google Optimize: ID’s of A/B experiments and personalisation campaigns for more relevant content Analytical
_jsuid, rxVisitor Onbekend: ID's of session for reporting Analytical
mijnkantoorbanner MijnKantoor campaign: Tracking campaign impressions Analytical
optimizelyBuckets, optimizelyEndUserId, optimizelySegments Optimizely: ID's of experiments and sessions for A/B testing
_clck Persists the Clarity User ID and preferences. This ensures that behaviour in subsequent visits to the site will be attributed to the same user.
_clsk Connects multiple page views by a user into a single Clarity session recording

Functional cookies

Cookie Description Website Type
cookieconsent_status, functionalCookies-optIn, analyticsCookies-optIn, advertisingCookies-optIn Cookie consent and preferences Functional
intercom-id-u31mumf0 Intercom chat: ID's of visitors to continue chat conversations Functional
X-Salesforce-CHAT, liveagent_oref, liveagent_ptid, liveagent_sid, liveagent_vc Exact Online chat: ID's of visitors to continue chat conversations .exactonline.[country] Functional
ASP.NET_SessionId, EOL.TOTP.[id], ExactOnlineClient, ExactOnlineLogin, ExactServer{id}, MCDCID, PERSIST-EXACT Exact Online: Login id's and server information .exactonline.[country] Functional
akacd_migration Akamai: IDs of sessions for A/B testing .exactonline.[country] Functional
AWSALB,AWSALBCORS Amazon Web Services: IDs of sessions for load balancing .exactonline.[country] Functional
__cfduid, trwv.uid CloudFront caching: ID's of session so Exact can show webpages faster Functional

Marketing cookies

Cookie Description Website Type
__ncuid, _dc_gtm_UA-4630958-6, IDE DoubleClick: ID's of visitors for more relevant advertisements and reporting Marketing
MUID, ANONCHK, SM, MR, SRM_B to store and track visits across websites. / Marketing
li_gc, bcookie, lidc, AnalyticsSyncHistory, UserMatchHistory Marketing

Updates to this cookie statement

We may update this cookie statement from time to time to reflect changes in our use of cookies on our Websites. We encourage you to check this page periodically for the latest information about cookies and how we use them.

Contact us

If you have any other questions about our Cookie Policy, please contact us.

Do you want to change your cookie preferences?

You can easily change your cookie preferences by clicking the button below. The cookie banner will appear, where you can toggle the various types of cookies. If you do decide to turn off cookies, please be aware that you may not be able to use all of the services on our Websites.

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