Inserve

Finally, IT service management software seamlessly integrating with Exact Online to run your IT services.

Create tickets from incoming e-mail, approved quotations, phone calls and internal tasks in one system to make sure you know what to do.

Inserve replaces your Outlook support e-mail address. Quickly respond to your customers, receive response, and create internal notes. The status automatically changes to keep overview.

Track time automatically or manual on your tickets and add hardware including product code from your invoicing solution.

Give your employees a clear overview of subscriptions, (service)contracts and price agreements.

Using our extensive invoice settings and the contract module, manual invoicing is over. Export your invoices directly to Exact Online.

Establish and link assets to your tickets and easily keep track of all info. This way you know when to replace hardware.

Through a self-service portal customers get insight in their tickets, contracts, assets, and subscriptions. This will save you questions.