It’s now all about customer intimacy – getting as close to the customer as you possibly can. Sadly, that sounds easier than it actually is. The majority of relationships between customers and suppliers tend to stick at the transactional level of the product or service. This doesn’t really support the creation of additional customer value, and makes it all too easy for the customer to swap supplier A with supplier B. If businesses want to avoid this issue, how can they actually create that genuinely valued relationship?
Why area manufacturers steadily buying more of their raw materials and components in from European suppliers? Research indicates that sustainable competitive advantage is being increasingly dictated not by the lowest purchasing price, but in the degree of efficient co-operation in the supply chain. Outsourcing to low wage distant destinations is truly 'out'.
Managers have a growing need for detailed information when it comes to making the right decisions. In HR circles, this involves strategic personnel planning, talent management and employee satisfaction – the expectation growing that data analysis can and should underpin the choices that are made. Here we look at the role of dedicated HR analytics tooling, and what it’s application can offer the business as a whole.
As controller, you’re continually shuffling and juggling a range of financial streams, trying to bring balance to the inflow and outflow of cash within the organization. Not easy. With that in mind, here are five attention points for any business looking to manage their cash more effectively.
Taking business software as a (rental/subscription) service from the cloud is appealing on a number of levels. However, cloud adoption in the midmarket isn’t gaining as much traction as some analysts had predicted. Fears around security and privacy have led many to caution in installing their ERP system on external facilities. Here I bring into view the core reasons why it’s time for businesses to make the change, and start benefitting from the flexibility a cloud deployment represents.
Do you manage to set effective strategic goals? And are you actually going to achieve them? All of them?
Every entrepreneur that's willing to take their business over the border will have specific goals in mind. Our experience in dealing with international customers has shown us that there are several key factors that can influence success abroad, independant of the nature of the business.
Now that’s it’s going somewhat better with the economy, lots of wholesale and manufacturing businesses are once again building up their stock levels. However, is this really a smart way to make the most of the new growth possibilities that are emerging?In these times of increasingly rapid change in market demand (and legislation), having stock piled up in the warehouse often seems to have negative consequences – usually relating to one (or both) of the following two issues:
It’s summer. It won’t be long before everyone is on holiday again. You and your people won’t be out working away at your customers. You’ll be on the beach. No calls, no deadlines, no projects and no email. Well not much email anyway. Beach towels and sun cream already packed? Ready to go?
Research like the Netherlands’ ‘SMB cloud barometer’ indicates that manufacturers in particular are somewhat reluctant to move their primary business processes to the cloud. Is this caution sensible? And where do the real opportunities lie?