Rate adjustments Exact

From January 1, 2026, the rates for Exact products will be adjusted. On this page you will find an overview of the new monthly rates.

Exact Business Software

Product

Percentage adjustment

Exact Business Software 6,60%
Exact Globe 6,60%
Exact Synergy 6,60%
Other solutions  
Exact Cloud Services

Product

Percentage adjustment

Exact Cloud Services (ECS) 6,60%
Products Percentage adjustment
Exact Business Analytics 6,60%
Exact Consolidation 10%
Exact Connectivity 6,60%
Exact Event Manager 10%
Exact Insights 10%
Exact RPA 6,60%
Exact SRXP 6,60%
EDI Gateway 10%
Premium Support Contracts 6,60%
ProAcc Studio 10%
SQL2005, SQL2008, SQL2008 R2, SQL2012, SQL2014 & SQL2016 10%
SQL2019 & SQL2022 6,60%
Scansys 10%
Vineyardsoft KnowledgeSync Event Manager 10%

FAQ

We want to keep providing our customers with high-quality and reliable business software. That’s why we constantly invest in technological innovation, user-friendliness, and the stability and security of our software solutions. These improvements are continuously integrated into our products, ensuring that customers can rely on optimal support for their business operations. The investment required for these improvements, results in the adjusted rates. The rates for Exact products will be adjusted from 1 January 2026.

Why are we adjusting our rates?

We want to keep providing our customers with high-quality and reliable business software. That’s why we constantly invest in technological innovation, user-friendliness, and the stability and security of our software solutions. These improvements are continuously integrated into our products, ensuring that customers can rely on optimal support for their business operations. The investment required for this results in the adjusted rates. The rates for Exact products will be adjusted from 1 January 2026.

When will the rate adjustments take effect?

The rates for Exact products will be adjusted from 1 January 2026.

How was I informed about the rate adjustments?

We always inform all our customers in advance about our rate adjustments via the Support Portals and the Exact website.

I became an Exact customer in 2025. Do the rate adjustments apply to me?

The rate adjustments are applicable to all contracts active per 1 January 2026.

Where can I find more information about product and service improvements?

In this overview you can find more information about our product and service improvements.

My product isn't listed. What does this mean?

On this page, we only show products (and add-ons) subject to a rate adjustment. If your product isn't listed, no rate adjustment applies.