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Auren es una organización dedicada a la auditoría, consultoría y asesoría que cuenta con alrededor de 400 profesionales en España. Actualmente, Auren se encuentra entre las primeras firmas de su sector a nivel nacional.

Entre sus diferentes ámbitos de actuación proporcionan consultoría en tecnologías de la información. Uno de los servicios prestados en esta línea de negocio es el de implantación de Exact Synergy. Para ello, Auren cuenta con profesionales certificados, siendo además uno de los reconocidos Software Center de Exact.

Necesidades

Por otro lado, la diversidad de servicios que ofrece Auren precisa de herramientas de gestión avanzadas y que proporcionen un valor añadido importante. La empresa se encontraba hace unos meses con la necesidad de renovar su sistema de información hacia un entorno tecnológico más actual, que facilitara el trabajo de sus consultores y asesores y les permitiera aumentar la eficiencia del servicio prestado a sus clientes, “mejorando aún más si cabía nuestra filosofía de proximidad al cliente”, señala Xavier Sala.

Para concluir y como consultores expertos en organización e implantación de sistemas de información, les animo a utilizar Exact Synergy que es, sin duda alguna, una herramienta que les acercará al mercado y mejorará notablemente la eficiencia de su organización, proporcionando un rápido retorno de la inversión.

Solución

From Auren they want to emphasize that Exact Synergy is a tool with many possibilities but that, in addition, another of its advantages is that it is a really simple tool to parameterize and that allows rectifying without traumatic or collateral effects once it is already in operation. "Similarly - says Xavier Sala - we had to consider that our organization is quite complex in terms of the diversity of our services, and therefore the needs of our users are very different."

On the basis of these premises, Auren decided to install the product, analyze and gradually launch the different parts of the application. This allowed the application to be operational in its pilot department in just 2 months, including the transfer of customer data from its previous application. Progressively, the use of the tool was extended to the rest of the organization, enabling and defining the new workflows that were necessary, to all the users that the company has in Barcelona. Once Exact Synergy is operational in the central offices of Barcelona, ​​Auren has decided to extend its use progressively to the rest of the offices that the company has in national and international territory.

Xavier Sala explains that Exact Synergy is not only accessible from your local network. In a first phase, Auren consultants and consultants can access Exact Synergy from the home of their own clients, hotels or private homes. “This makes it easier for us not only to telecommuting, but it also offers us the possibility to consult or collect any type of information stored in our database at the moment it is needed. Being able to make a query or pick up a document at the same time that a working meeting is being held with a client brings us a great benefit that, incidentally, has a very positive impact on our clients. ”

In an immediate phase, Exact Synergy will also be available to its clients so that they can consult from Auren's knowledge bases to tax advice bulletins, grants, etc., including the degree of progress of the work being done to them. "Among other hosting services - says Xavier Sala - that are currently being prepared, our clients will be trained to make inquiries about specific issues or to inform themselves of the accounting status of their accounts."

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