Customer Success

Our support, your work

Is personal contact your middle name and are you looking for a workplace that feels warm and natural? Join us at the beating heart of Exact: Customer Support.

View our Customer Support vacancies

Will you join us?

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  • Instructional Designer

    As an Instructional Designer, you apply your Learning & Development experience to teach our colleagues and partners to understand and work with our software. You help them to learn everything about the Exact products so they can perform their job well. You’ll design, improve, and maintain learning initiatives that help our people excel in their roles and contribute to departmental goals.

  • Learning specialist

    Wil jij leren inzetten als strategisch middel om prestaties te verbeteren? Als Learning Specialist bij Exact in de Customer Success-afdeling help je meer dan 500 collega’s om elke dag beter te worden in hun werk. Geen eindeloze e-learnings, maar slimme, doelgerichte oplossingen die écht impact maken. Je vertaalt performance-uitdagingen naar interventies die werken. Snel, relevant en in de flow of work.

  • Technical writer

    Do you get energised from writing user-friendly content? Making sure our customers know exactly how to use our software without having to contact support? Helping them help themselves? Then you are a good addition to our team! Your goal is to help customers work with our software as best as possible by creating all kinds of written content.