Customer Success

Our support, your work

Is personal contact your middle name and are you looking for a workplace that feels warm and natural? Join us at the beating heart of Exact: Customer Support.

View our Customer Support vacancies

Will you join us?

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  • Instructional Designer

    As an Instructional Designer, you apply your Learning & Development experience to teach our colleagues and partners to understand and work with our software. You help them to learn everything about the Exact products so they can perform their job well. You’ll design, improve, and maintain learning initiatives that help our people excel in their roles and contribute to departmental goals.

  • Partner Success Manager, Premium editions Exact Online Germany

    Are you an experienced ERP specialist, fluent in German and English, and passionate about helping business partners grow? Then we’re looking for you!We are rapidly expanding in Germany and want to ensure our business partners are fully supported. To strengthen this growth, we’re looking for a Partner Success Manager who will help our partners become independent in selling and supporting our software. Your key focus will be on transferring knowledge and building strong, long-lasting partner relationships.

  • Teamlead/Manager Scanservice en BPO

    Dit = jouw volgende stap Tienduizenden klanten vertrouwen erop dat de facturen en bonnetjes die ze scannen goed in de boekhouding terecht komen. Samen met jouw team zorg je ervoor dat we dit voor hun doen met de best mogelijke kwaliteit!

  • Technical writer

    Do you get energised from writing user-friendly content? Making sure our customers know exactly how to use our software without having to contact support? Helping them help themselves? Then you are a good addition to our team! Your goal is to help customers work with our software as best as possible by creating all kinds of written content.