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Yogi Tea
Quality requirements, warehousing and administration under control.
Yogi Tea is the world’s largest manufacturer of herbal teas with facilities in the United States and Europe. Founded by Yogi Bhajan in 1984, the company’s products are based on the Indian science of Ayurveda and the knowledge of what living a healthy life is all about. This is a key factor in Yogi Tea’s global success.

Challenges

Yogi Tea is subject to the global criteria for quality defined by the Food and Drug Administration, food safety, and organic regulation. This also means that Yogi Tea faces difficult IT challenges:

  • Complete traceability of all ingredients and products
  • Access to all data on a global basis (sales, expenses & manufacturing)
  • Harmonization of the quality requirements with all of its suppliers
  • Harmonization and control of administration, processes, logistics, data, quality and storage
  • Increasing productivity and efficiency

Declared goals

Yogi Tea was looking to find a truly global solution. The main objective was to make the company leaner and create an environment in which Yogi Tea would be able to rely on a single source of data for information. Other objectives:

  • Implementation of standardized, documented and verifiable business processes
  • Constant access to data in real-time via a dashboard
  • Improvement of quality management and certification processes
  • To implement a single global accounting- and inventory control system
  • Global monitoring of data for use in manufacturing, logistics and sales.

The solution and benefits

An ERP system that already existed was compared with applications from Exact that were being used to some extent. the company finally decided in favor of the Exact ERP solution portfolio. reasons:

  • Traceability of products and ingredients in minutes
  • A platform for all modules, including warehouse management and quality management
  • Harmonization and segmentation of global data and analyses that include customer complaints
  • Increased efficiency and easier administration
  • Lower implementation costs
  • Avoidance of redundancies
  • Global data disaster recovery

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