Cancelling licence and/or maintenance agreement

Enter the form below to easily cancel your maintenance and/or licence agreement with us. Keep in mind that after cancellation of the maintenance contract you can no longer enjoy the benefits of this agreement. The benefits of this agreement are:

  • Software updates
  • Use of the helpdesk
  • Use of the Customer Portal
  • Favourable terms when switching to new product lines
  1. Name

  2. Title
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  3. Firstname
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  4. Surname
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  5. Company name
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  6. Customer number
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  7. Address

  8. Address
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  9. Postcode
    Vul uw postcode in.
  10. City
    Vul uw stad in.
  11. Phone
    Vul uw telefoonnummer in.
  12. Email address
    Vul uw e-mail adres in.
  13. Cancellation

  14. Licence number
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    The contract or licence number can be found on your maintenance invoice, or on the customer portal under Licences.
  15. What would you like to cancel?

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    If you cancel the maintenance agreement, you can still continue to use the software after the end date. Software user rights are also terminated if you cancel the licence agreement. If you cancel the maintenance agreement for Synergy, the licence agreement will also be automatically terminated.
  16. Type of cancellation

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  17. Partial cancellation
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    State here the modules you wish to cancel. Give the numbers when cancelling records and/or users.
  18. Reason for cancellation
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  19. floor
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Upon completely entering the form, you will receive a confirmation of receipt by email. If you have not received this, please contact our customer service department on

Please note!

It is not possible to cancel your Exact Online subscription using the form below. You can find information about cancelling Exact Online on this page.