The Exact services
Exact does more than just provide software. It is important to us that you can also access our experience and expertise from home. Exact supports you in your growth and helps you to overcome challenges, so that your enterprise can focus on its core business. Whatever happens.
You can access our services in the Support Portal
Knowledge Base
STANDARD IN YOUR SUBSCRIPTION
The Knowledge Base gives you an answer to your question easily and quickly 24/7.
Virtual classroom training courses
STANDARD IN YOUR SUBSCRIPTION
Take one of the free training courses from any location. These interactive sessions will keep you up to date on the basic functionality within three hours.
Training webinars
STANDARD IN YOUR SUBSCRIPTION
Interactive sessions of 30 minutes on average will increase your knowledge on VAT returns, for instance. You can also watch these free sessions on the Support Portal.
(Dutch only)
Training tracks
STANDARD IN YOUR SUBSCRIPTION
To expand your knowledge immediately through self-study, take one of the free Training tracks whenever it suits you best.
Consultancy
We offer personal and professional support to help you get started and optimise your processes. You can decide which type of consultation suits you best.
Contact Support
STANDARD IN YOUR SUBSCRIPTION
Get in touch with our Customer Support department quickly and easily and immediately see relevant information about your question. You can also revisit the questions you asked previously here.
Community*
STANDARD IN YOUR SUBSCRIPTION
Present your question to a vibrant community with thousands of users and get answers and new insights that will help you use your software in an even better way.
Share ideas*
STANDARD IN YOUR SUBSCRIPTION
Actively share your ideas or areas for improvement and vote on other people's ideas, so that we can work together to optimise Exact (Online) and make it even better suited to your needs.
* Specifically for Exact Online