You do not need to have any specific prior knowledge about accountancy software in order to get started. Exact for Accountancy is designed to be easy to use. We also offer a range of free training courses and videos to help you quickly get started. We also have a support community that you can get in touch with if you have any questions.

Exact applies strict security measures. All data from accounts in Exact Online is stored in a data centre managed by Amazon Web Services in Ireland. Apart from your own use, nobody has anything to do with your accounts. We have made sure that nobody apart from an extremely restricted number of highly certified system managers are able to come into contact with your data. All data is stored in an encrypted format, with no involvement from anyone – not even when making an emergency back-up. In addition, all Exact Online accounts have been protected through two-step verification since 25 May 2018 (GDPR).

When migrating data, this is often a good time to perform a clean installation and standardise everything. You can do so according to a standard general ledger account schedule in Exact Online. This schedule can be installed and extended as desired. Alternatively, you can import your own general ledger account schedule. It is certainly possible to import data from other packages. When setting up an account in Exact Online, you can use a conversion tool to import data from a range of software packages, including: Exact for DOS, Exact for Windows, Exact Globe 2003, Exact Compact 2003, Unit4, Davilex and AccountView. In addition to these packages, it is possible to perform import/export tasks from other packages based on CSV/Excel files.

The account wizard is designed to help you set up a new account. The wizard becomes available after you take out a subscription with Exact Online and once you click on 'Start again' on the account processing page. Read more here.

Yes, you can use Exact for Accountancy on your smartphone, tablet and desktop. An app is available in the Apple App Store and the Google Play Store. The app provides you with a real-time overview of all your data anywhere, any time.

You can expand the software (depending on the package selected). We offer a range of add-ons, including Payroll, Scan & Recognise, My[Firm] and Practice Management. We also have an App Centre containing more than 220 apps offered by our partners. It is easy to link these apps to Exact for Accountancy.

Yes, you can. You can complete all of your payroll processing tasks with ease in the same environment thanks to the Payroll for Accountancy add-on. Read more here.

When you choose Exact, you are choosing a reliable software provider whose top priority is to ensure your financial data remains secure at all times. We are constantly working to refine and enhance our products based on the latest digital developments, user feedback and legislation, thus ensuring that our software is always up to date. Our no-hands accounting approach also helps to minimise the amount of manual input required. What's more, our support community is available 24/7 and we offer a range of training courses and events to help you quickly get started.

Yes, you can use our trial subscription for 30 days free of charge with no obligation. You can also use Exact's support services during this trial period. The subscription will automatically end after this 30-day period unless you specify that you wish to keep working with Exact. In other words, you don't have to worry about any unforeseen fees.

No. You can cancel our Exact for Accountancy subscriptions on a month-by-month basis.

Our software recognises entry patterns in your account and determines future entries. Where an accountant is able to handle 10 to 15 clients on average, no-hands accounting doubles this. Changes to bank transactions are automatically added to your records each day. The robot recognises these changes, records them in the correct general ledger account and processes the differences. This cuts down the time spent by approximately 93%. Read more here.

Professional is for larger firms with more than 120 client accounts. This means that the price per account is slightly lower for this subscription, making it more economical than the Plus package.

There are four collaboration channels available:

• You manage an internal account for your clients as part of your subscription; the client does not have access to the account.
• The client uses your company's app (My[Firm]) to create invoices and digitally submit documents – this is linked to your subscription.
• The client has their own subscription. In order to view their data (only), you link to their subscription using the Collaboration subscription.
• The client has an Exact Online for Accounting / Wholesale Distribution / Manufacturing / Professional Services subscription and you have an Essentials / Plus / Professional subscription. This allows you to perform checks and work together online with no restrictions.

You do not need to have any specific prior knowledge about accountancy software in order to get started. Exact for Accountancy is designed to be easy to use. We also offer a range of free training courses and videos to help you quickly get started. We also have a support community that you can get in touch with if you have any questions.