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Exact introduces four mobile apps for business users

Four new apps help employees work any time, from anywhere

Delft, 27 May 2014 - Exact is launching four new mobile apps for business users: the Exact CRM App, Exact Expenses App, Exact HR Self Services App and the Field Service App. The CRM App and Field Service App ensure that field sales employees always have to hand all the customer data they need. Personal information such as available vacation days, sick notices and expense claim forms are now accessible for all employees in an organisation via the Expenses App and the HR Self Services App. The app compiles company information from various sources in one central spot so that it can be easily viewed, regardless of where the employee is or when he or she is viewing the data.

Insight into customer data 24/7

The Exact CRM App allows Exact users to decide what information is available as standard on their personal dashboard. Salespeople always have up-to-date insight into progress towards targets and can see exactly what is still in the pipeline, for instance. It is also possible to click through directly from the calendar to the customer information corresponding to an appointment in order to check out the most recent state of affairs. A customer card allows you to personally decide what information is shown. This could be information from Exact Synergy or Globe, or from other sources as well. Thanks to a link with social media, the latest tweets from customers can also be viewed, so that a full picture of the customer is created.

Field Service App

The Field Service App was developed for service technicians so that no matter where they are, they have up-to-date information at all times on service orders, the order history and customer data. All the information that they need to provide service is available via this intuitive app. The service order can ultimately be signed by the customer on the iPad and the customer receives a copy in his inbox immediately. It is also possible to take photos of damage and link these to the service order.

Claim forms and personal information

The Exact Expenses App and Exact HR Self Services App keep track of personal work-related information. The Expenses App allows employees to easily submit receipts for reimbursement by taking a photo using their smartphone or tablet. This is then immediately presented to the manager for approval and payment, facilitating quick processing. The HR Self Services App gives employees insight into their vacation days, payslips and personal dossiers at any time. They can also report in sick via the app. The access to these apps can be secured with a PIN code.

Jarno van Hurne, Product Marketing Director Business Solutions at Exact: “We see that the rise of SMAC (social, mobile, analytics and cloud) is structurally changing the way we work. This was also indicated by recent research that we carried out into business use of apps. Businesses, regardless of size, want to be able to do business 24/7 and need apps for this. Mobility is therefore a focal point at Exact, with fast, simple and convenient being the key words. The four new apps allow employees to make more and better use of the available information, which results in more effective working and better customer support.”

Availability

The apps, all of which were developed by Exact itself, are characterised by an intuitive interface which is not only user-friendly, but also beautifully designed. All the apps are available now and can be downloaded free via iTunes. The development of Android apps is also planned for this year; the first app should be available during the summer.


About Exact

Exact is a leading global supplier of business software. Since the beginning in 1984 the focus has shifted from supporting financial processes to developing a complete ERP offering for small and medium enterprises. Innovative solutions like Exact Globe Next, Exact Synergy Enterprise and Exact Online support over 100,000 customers – local and international companies – with the daily management of their business.

Exact develops specific cloud and on-premises solutions for various sectors, including accountancy, manufacturing, wholesale & distribution and professional services. Exact is headquartered in Delft, the Netherlands and has been listed on the NYSE Euronext Amsterdam since June 1999. The company’s revenues in 2013 amounted to € 213 million. For further information about Exact visit www.exact.com.

For more information:

Exact Holding N.V.
Jelle Zuidema
T: +31 (0)15 711 5462 or +31 (0)6 4179 4588
E: jelle.zuidema@exact.com

Whizpr
Jarka Bloemberg / Marieke Fennis / Yvon Reitsma
T. 0317 410 483
E. exact(at)whizpr.nl

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