Exact Services

At Exact it’s about more than just software. We go further than that. We deliver our solutions together with best-in-class customer service, whichever phase of the customer journey you are in.

SMB services: focus on speed and cost

Analyze & Advise

Given the cost and time focus, standardization is key. ‘Best practice’ solution set-ups give you direct benefit from the experiences of our existing customers and help you avoid significant consultancy investments. We can then fine-tuning the best-practice to your specific needs, delivering a tailored fit at the cost of a standard solution.


Implementation

We commit to delivering the plan with speed and accuracy, using a Prince2 methodology-based approach. A project manager then oversees the operation, ensuring agreements are adhered to and that you’re continually informed. With best practice a functioning live solution environment is ready very early in the project, enabling us to sign off on your implementation within weeks, rather than months.

Support

As your partner we build up detailed knowledge of your organization and how you use our solutions. That expertise is then just a phone call away when you need us. A proactive advisor, our customers give us an average of more than 8.5/10 for service. And if more personalized SLAs or system administration are required, our Premium Support packages offer a range of additional options.


Training and Optimization

Optimization also demands that your people are able to make the very best use of your system. We train hundreds of people every year, creating power users with a blended mix of online, in-company or external location courses and learning materials – a range of options for a range of budgets and requirements.

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Already an Exact software user?

Our solutions are a key components of your operations. That’s why you should expect exceptional support.

Not yet an Exact software user?

Our software helps all kinds of businesses streamline their processes - from our renowned solutions for financial administration and reporting, to HRM, CRM, BPM and industry-specific ERP.

Satisfied customers on Exact services:


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Contact

Contact us
Contact us
Contact number

+599 9 465 0077

Location
Schottegatweg Oost 82-84 B1
Willemstad
Curaçao