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Targeted customer approach, effective sales and services

Customers are central to every successful business. It is therefore logical to be able to easily access and update all information you have about your customers in one place. This means that all your employees have access to the same, current appointments and history. Your customers will not only experience this as pleasant - a consistent and personal customer approach - across all channels, digital and off-line - is a prerequisite for a sustainable and successful customer relationship.

An effective sales operation makes the difference

The efficient conversion of sales opportunity to success is the business's core business. Making this process as efficient and effective as possible depends not only on the CRM software you use. However, a system that has been developed and raised through personal experience has helped tremendously. Sales employees are not accountants. That is why keeping and retrieving information must be easy. With clear analyzes it is also immediately clear what value sellers can get from always current customer information, a good incentive to record every appointment and competitor update.

Focused on editing your market segments

If all information from your relations is stored and enriched in one central location, it will be easier to carry out targeted marketing campaigns. For example, by using linked online marketing tools, marketing automation tools or e-mail marketing systems.

A campaign that focuses on one particular segment is more effective and has a higher conversion than a general mail shot. Effective sales starts with a lead gene campaign that delivers good quality leads that quickly convert from MQL to SQL and from SQL to SAL.

Zakelijke dienstverlening

Marketing benefits from centrally managed lead information

Centrally stored customer information, whether it is transactions or sector data, can be used effectively for a targeted market operation that converts well, for offline and online channels.

Sales makes a deal out of every sales opportunity

Predictability of the sales department is a great thing. Forecasts on which you can build, and adjust if necessary. Collaboration via apps and social interaction, clear overviews that allow fast zooming in to the backgrounds, helps to increase success.

Services are handled quickly and effectively

Exact CRM makes planning and performing tasks efficient and effective. Workflows that do not allow errors and that guarantee quality. And important - everything that is stored in relation to the customer serves as enrichment for future sales opportunity!

From opportunity to deal

From segmenting your customer base for a targeted marketing campaign, to checking your forecast up to the last euro, Exact CRM is there to make the conversion from lead to deal as effective as possible. The basis is always in the ease with which centrally stored customer information can be found and used.

  • Witloft
  • VanMax Pindakaas
  • MaMa Kelly
  • Together Detachering
  • RB Motoren

Customer storiesWitloft

It is good to have a system that you can always rely on. I see through the app what happens and knows the status of the company worldwide.

Customer storiesVanMax Pindakaas

It is important to have a good understanding of my financial situation. Bank transactions are automatically read in and invoices are processed automatically. That saves a lot of time!

Customer storiesMaMa Kelly

On the advice of my accountant, I opted for Exact Online for Accounting. I can easily watch and process the annual accounts and declaration.

Customer storiesTogether Detachering

I use the bank links so that my bank statements are automatically in the administration and I am ready within a few clicks

Customer storiesRB Motoren

Because I have to work online with my accountant who does not have to come every month. Only with that I have the subscription already out.

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