At Exact it’s about more than just software. We’re committed to supporting you and offering insights and advice wherever we can, based on our experiences at thousands of customers in all industries and across the globe. Our service essentials form a six stage cycle for the best possible support with which we’ll help you to achieve the maximum return on your investment. From long standing customers needing to optimize software following an organizational change, to companies considering Exact software and looking for in-depth process analysis, you can step into our services cycle at any point.
We start by looking together with you at your current situation. Your needs determine the direction the solution and the implementation approach take. Efficient use of your time is our priority.
Once the solution is clear, we advise you on how the project can come together, ensuring scope, budget and planning are crystal clear. We also advise on possible support once the application management phase is reached.
This is where we turn the plan into a working solution, focusing on maximizing speed and minimizing costs.