Companies that treat customer service as a top priority fortify the intimacy of their customer relationships and in turn retain a high level of customer satisfaction.
Enter sales orders, ship and invoice products, satisfy customer inquiries immediately, and have a sales team that knows where orders are going to and coming from.
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Create, revise, clone quotes and automatically convert them to Sales Orders in the most efficient response time possible.
Manage the warranty process to accurately maintain shipment history, track defects in product designs, and generate repair or replacement orders quickly.
Increase the value of your solutions for all of your customers by having available the information they need to access, all from within a secure environment.
Track your company’s shipments with seamless integration between MAX Shipping and third-party shipping programs, so you can use the carrier’s own Website to easily track your shipments directly from MAX.
A powerful, Windows-based shipping application from Kewill that is integrated with MAX, Clippership gives users more cost-effective shipping automation, and customer service reps a way to be more informed and better equipped.
Streamline the processes associated with allocating, picking and shipping orders. Finished goods inventory can be allocated to sales orders based upon priorities you control.
Assemble and consolidate forecasts and apply statistical forecasting techniques so that “pie in the sky” forecasts can ultimately resemble reality.
Gain a valuable edge over the competition by making sure you are more responsive to customer needs with a toolkit that has been designed to reduce sales-related overhead and improve access to important historical business data.
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